Incident reporting
Find out how to report an accident, incident or near miss.
How to report an incident or near miss
If something happens that we should know about, log the incident on ßÏßÏÊÓƵ Direct.
Use ßÏßÏÊÓƵ Direct to log:
- Injuries to any member of the ßÏßÏÊÓƵ received during work activity on or off site
- Injuries to any person on site (using the web form at the bottom of this page)
- Near misses: Defined as circumstances or events that did not cause harm but had or have the potential to cause injury or ill health. This includes incidents that are reportable to the Health and Safety Executive (HSE) as a dangerous occurrence. Additional reading with regards to near miss reporting is available from the .
- Incidents that have caused serious disruption to university activity, such as road closures, roof leaks or becoming trapped in a lift.
If you need immediate assistance on campus, call security on 01273 (87)3333
Reports logged on this system are accessible to Health and Safety Coordinators and the University Health and Safety team. Medical information from First Aiders should not be added to reports. Data from incident reports are used to spot trends and inform recommendations on potential safety improvements. This system is also sometimes refered to as an Accident book when mentioned in training.
Incidents can also be reported directly to your local Health & Safety Coordinator.
If there is a problem with a building or part of our estate, and works are outstanding, log these first of all with SEF, email: ServiceCentre@sef.fm. If there is a significant risk to people, these incidents can also be logged on the ßÏßÏÊÓƵ Direct system.
If this incident relates to student behaviour it can also be logged via the tool. Reports appropriate for this tool would include threats, poor driving, violence on or off campus and other inappropriate behaviours.
- Incident investigation and follow-up process
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Incidents are assigned a category by the Health and Safety team:
- Level 1 incidents can be investigated by HS Coordinator, Manager or member of Estates Team and any findings and action should be recorded on the ßÏßÏÊÓƵ Direct Incident with additional files if required stored in the Box folder assigned for the incident.
- Level 2 incidents are of a more serious nature and formally investigated by either a member of the Health and Safety team or in some cases a Health and Safety Coordinator (depending on severity of incident and H&S coordinator expertise) and should be recorded on the Level 2 incident investigation template. The completed level 2 Incident investigation should be stored in the Box folder assigned for the incident along with any additional files relating to the incident.
- Level 3 incidents are investigated by the Health and Safety team. Level 3 incidents are where either the complexity of the incident or the potential harm requires a more detailed investigation. Level 3 Incident investigations will be conducted by a team of H&S practitioners, and other staff as appropriate.
- Incidents involving behaviours such as bullying, harassment, a hate incident, sexual violence, domestic abuse or discrimination
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The ßÏßÏÊÓƵ is committed to providing a safe, inclusive and respectful environment for every member of its community. If you or someone else has experienced behaviours such as bullying, harassment, a hate incident, sexual violence, domestic abuse or discrimination, you can let us know using this
Please contact the Health and Safety team if you need assistance.
Visitors, Undergraduate Students, Contractors
If you are a visitor to the ßÏßÏÊÓƵ, or a student without a ßÏßÏÊÓƵ Direct log-in, you can fill in this form to report an incident.
This includes SEF staff who do not have access to ßÏßÏÊÓƵ Direct or other University IT.